What's the difference between standard cleaning and deep cleaning?
Standard cleaning maintains an already-clean home with surface cleaning, vacuuming, dusting, and bathroom/kitchen wipe-downs. Deep cleaning is more intensive — we move appliances, scrub baseboards, clean inside ovens and refrigerators (on request), wash interior windows, and tackle buildup that accumulates over time. Most homes need deep cleaning every 3-6 months and standard cleaning weekly or biweekly in between.
How much do your cleaning services cost in Maryland?
Pricing depends on home size, condition, and service type. Standard recurring cleaning for a typical 3-bedroom Maryland home runs $170-$220 per visit. Deep cleaning ranges $280-$420. Move-in/move-out cleaning $300-$500. Post-construction cleaning is priced per square foot. We provide free, transparent quotes in under 2 minutes online or by phone.
Do you bring your own supplies and equipment?
Yes. We bring all eco-friendly, non-toxic, plant-based cleaning products and professional-grade equipment (HEPA-filtered vacuums, microfiber, etc.) at no extra charge. If you prefer we use your own products (for allergy reasons, specific brands, etc.), just let us know — we accommodate.
Are your cleaning products safe for kids, pets, and people with allergies?
Absolutely. We use only EPA Safer Choice-certified products, plant-based ingredients, and fragrance-free options when requested. Our products are safe for newborns, pregnant women, asthma sufferers, chemical-sensitive individuals, and all household pets including birds and cats.
Do I need to be home during the cleaning?
No. Most of our clients aren't home during cleanings. We're fully bonded and insured, our team is background-checked, and we can accept a key or use a lockbox/garage code. We'll send a 'cleaning complete' notification when we leave.
Do you offer same-day or last-minute cleaning?
Yes, when our schedule allows. Call us directly — we frequently have flexibility in Rockville, Bethesda, Gaithersburg, and Silver Spring service areas. For guaranteed scheduling, book at least 48 hours ahead.
What if I'm not satisfied with the cleaning?
We offer a 100% satisfaction guarantee. If anything isn't right, call us within 24 hours and we'll send a team back to re-clean the affected areas at no charge. No questions asked.
Do you do one-time cleanings or only recurring?
Both. We offer single one-time cleanings (perfect for move-in/move-out, post-event, post-renovation, seasonal deep clean) and recurring service plans (weekly, biweekly, monthly) with priority booking and recurring-customer pricing.
Which cities and neighborhoods do you serve?
We serve all of Montgomery County, MD including Rockville, Bethesda, Gaithersburg, Silver Spring, Germantown, Potomac, Chevy Chase, North Bethesda, Kensington, Olney, Wheaton, plus Washington, DC. Check our locations page for a full list of neighborhoods.
Can I tip the cleaners?
Tipping is appreciated but never expected. Our team is paid fairly above industry standards. If you'd like to tip, $10-$20 per cleaner per visit is customary, and 100% of the tip goes directly to the cleaner.
Do you clean Airbnb and short-term rentals?
Yes. We specialize in Airbnb turnover cleaning with 3-4 hour turnaround, inventory checks, linen handling, and photo reports after each clean. We work with calendars from Airbnb, VRBO, and Booking.com to schedule automatically.
Do you offer cleaning for seniors aging in place?
Yes. We have a senior-friendly cleaning service designed for older adults living independently. Our team uses fragrance-free products, accommodates mobility considerations, schedules around medical appointments, and can coordinate with adult children or caregivers remotely.
